Privacy policy

PRIVATE SAFE DEPOSIT BOXES OUTSIDE THE BANKING SYSTEM

GENEVA - DUBAI

Storage Subscription Terms
The initial storage period is 6 months minimum.
Storage duration may be extended in increments of 6 months.

maximum continuous storage period is 3 years, to be renewed upon new agreement.

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THE ADVANTAGES OF OFFSHORE STORAGE

No need for a bank account or complex administrative formalities our private safes offer a high level of anonymity and discretion, a stable favourable environment and the ideal diversification of your assets

SECURITY

Our state-of-the-art safe deposit boxes in Geneva and Dubai are among the most secure in Switzerland and UAE. They are electronically monitored around the clock and are directly connected to the security centre. Additional protection is provided by other security measures and protection officers on site.

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INSURED

The rental price of a safe deposit box includes regular basic insurance, which covers amounts up £30’000.–. For an insurance premium of 0.15 % £ 150.– per £ 100’000.– insured amount), the insurance cover can be increased at any time to the amount you desire.

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DISCRETION

We guarantee that only one customer be present in their designated area of the safe at any given time. For your comfort, we have several discreet viewing rooms at our disposal. You will never be asked to disclose the contents of your safe deposit box. All customer information is handled confidentially in compliance with data protection.

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ACCESSIBLE

Access available during our opening hours, with a appointment schedule 24 hours at no extra fees required, allowing you to verified, withdraw or deposit your belongings as needed.

General Terms of the Storage Contract

Aurauvault Ltd

Article 1: Scope

These General Terms of the Storage Contract (“C.S.”) apply to any natural or legal person (“you”) who entrusts Aurauvault Ltd (“we”) with the storage of precious metals or other valuable goods.

Article 2: Allocated Storage

All metals are stored physically in a high-security facility located in Switzerland or Dubai , independent of the banking system.
The storage vault is guarded and managed by a reputable Swiss or UAE security company, which performs weekly internal controls.

Aurauvault Ltd monitors deposits in real time and may inspect the vault at any time without notice.
Additionally, audits are carried out by an external auditor approved by the Swiss Federal Audit Oversight Authority (ASR) and the UAE Authority.

Each bar (except coins) is individually registered under its unique serial number and allocated by name to its rightful owner.

Article 3: Additions or Withdrawals

  1. You may add metals to your stored holdings at any time, either by placing new orders through Aurauvault Ltd, or by depositing metals acquired elsewhere.

  2. You may withdraw metals from storage at any time, provided you notify us at least five business days in advance to schedule the appointment.

  3. For security reasons, we do not ship stored metals by default. Withdrawals must be made in person by the legitimate owner.
    However, shipping may be authorized under certain predefined conditions established at account opening (fixed home address, verified identity, written authorization, etc.).

  4. All stored items must originate from legal sources and must be fully and correctly declared by you for tax purposes in your country of residence.

Article 4: Resale

You are free to sell your metals to any party of your choosing.
If desired, Aurauvault Ltd may issue a buyback offer.
You may request this directly from your online client account under:
My Storage → Request Buyback → Select Item & Quantity → Submit.

Under certain conditions, transfers to other Aurauvault Ltd clients are possible.

Article 5: Annual Storage Fees

  1. Storage fees are calculated based on the value of the deposit on January 2nd each year, using:

    • The second London PM fixing for precious metals, and

    • The latest annual Rapaport pricing for diamonds.

The annual storage fee is 1% (excluding tax) of the stored value.
Minimum annual billing: British Pounds 36 (excl. tax) per deposit.

  1. If the storage agreement is terminated during the year, the annual fee remains due in full, without prorated refund.

Article 6: Services Included at No Additional Cost

  • Storage Certificate (one included with each purchase)

  • Annual valuation statement

  • Instant valuation via the client account

  • Collective insurance attestation

  • Security seals (one per storage box)

  • Individual item barcoding for traceability

  • High-security vaulting outside the banking system

  • Triple audit control (vault security + Aurauvault Ltd + external ASR-certified auditor)

Article 7: Inspection Fees

If you wish to audit your stored items:

  • Schedule an appointment with Aurauvault Ltd.

  • Armed security couriers will present your metals in a controlled inspection room equipped with certified scales.

Inspection fee: 0.2% (excl. tax) of the inspected value, with a minimum of £150.
If an inspection is required within 24 hours, and if possible, a 50% urgency surcharge applies.
Resealing and secure reconditioning are included at no extra cost.

Article 8: No Entry or Exit Fees

Depositing or withdrawing metals generates no service fees.
However, a small handling fee applies for labelling and inventory processing:

  • £ 0.10 (excl. tax) per silver item

  • £ 0.20 (excl. tax) per gold item

  • Minimum billing: £ 19 (excl. tax)

Article 9: Early Termination Fee

If you close your storage account within the first year, a one-time administration fee of £ 9 (excl. tax) applies.

Article 10: Insurance

All stored deposits are insured against:

  • Burglary with forced entry

  • Fire

  • Natural damage

  • Water damage

Insurance premium: 0.2% (excl. tax) of the deposit value per year.
Other risks remain the responsibility of the depositor (e.g., war, confiscation, market price fluctuations, force majeure).

Article 11: Payment & Pledge Rights

Storage invoices are payable upon receipt.
Late payment penalties apply after 2 weeks.
After 8 weeks, Aurauvault Ltd may offset unpaid fees by liquidating part of the stored metals at market value minus 5%.

Article 13: Bonded Warehouse (Duty-Free Zone)

Aurauvault Ltd offers storage:

  • In Switzerland and in the UAE ‘Dubai”

  • In a Swiss open bonded warehouse (duty-free zone) where storage is VAT exempt, with no time limit.

If goods are removed or shipped from the bonded warehouse, applicable VAT/customs fees must be paid in the destination country.

Article 14: Term

This contract is valid for an indefinite duration and may be terminated at any time according to the early termination terms.

Article 15: Relation to General Terms of Sale

The Aurauvault Ltd General Terms & Conditions of Sale (GTCS) also apply.
Modifications may be contested within 120 days

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